Make a claim

Policies incepting on or after 1st March 2023 Underwritten by Euroins AD:

If you require the Emergency & Medical Services, please contact the assistance company on +44 (0)331 630 4697 or email:

Please register a claim online by clicking here:

Alternatively, you can email: Info@ReactiveClaims.Com or call 0331 630 4698.

Submitting a claim online is the quickest way to have your claim processed.

The notification must be made within 31 days or as soon as possible thereafter following a bodily Injury, illness, disease, incident, event, redundancy or the discovery of any loss, theft or damage which may give rise to a claim under this policy.

When contacting the claims department, please have the following information to hand:

Reference: UK
  • Policy number
  • Date insurance purchased
  • Resort and country visited
  • Value of claim
  • Brief circumstances
  • Travel dates
  • Incident date

Failure to have the above information to hand may result in your claim being delayed.

For policies underwritten by Zurich issued prior to 1st March 2023:

Please call 01702 842928 to register your claim or email

Blue Insurance Limited trading as is deemed authorised and regulated by the Financial Conduct Authority. The nature and extent of consumer protections may differ from those for firms based in the UK. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority's website.

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